PRIVACY POLICY FOR BORN TOGETHER, LLC

We at Born Together are committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used and is provided by Born Together, LLC, d/b/a Born Together, an Oregon foundation company with a principal place of business located at 1135 SE Spokane, Portland, Oregon 97202. If you have requests concerning your personal information or any questions please contact us support@weareborntogether.com.

If you have objections to the Privacy Policy, you should immediately discontinue use of the Web site offered by us.

 

Definitions

References to the “Products” mean any and all postpartum support products and services offered for sale by us.

For purposes of this Privacy Policy references to “us,” “we,” “our,” and/or “Born Together” mean Born Together, LLC, d/b/a Born Together.

 

References to the “Web site” mean the Web site bearing the URL www.weareborntogether.com as well as any other site or social media page operated by us.

 

References to “you,” and/or “User,” mean the user of the Web site and/or the purchaser and/or user of our Products.

Agreement to be Bound

 

The following Privacy Policy governs the collection and use of private information via the Web site. By accessing the Web site you represent that you have read and understand the Privacy Policy and that you agree to be bound by thereby.

 

This Privacy Policy may be additionally subject to our Terms of Service.

Modifications and Changes to Privacy Policy

We may modify, add to, suspend, or delete the Privacy Policy, in whole or in part, at our sole discretion at any time, with such modifications, additions or deletions being effective thirty (30) calendar days following their posting to the Web and emailing a notice to registered Users. Your access of the Web site and/or purchase or use of our Products, after modification, addition or deletion of the Privacy Policy shall be deemed to constitute acceptance by you of the modification, addition or deletion. 

The Information We Collect

We collect both personally-identifiable information or personal data and non-personally-identifiable information from you. Often, you choose what information to provide to us, but, sometimes, we may require certain information for you to use and for us to provide the Products. Specifically, we collect the following: 

 

Registration & Account Set Up collected via the Web site. In order to register you as a User, facilitate the use of our Products, or process your transaction we will collect personal data, which may include your full name; home address; phone number; email address; user name and password; mother’s maiden name or other security question answer; location-tracking information; and general pregnancy-related information. 

Health Information. Though we do not purposefully collect any sensitive health information, we cannot guarantee the confidentiality or security of any information you may share in a forum or via a group conference call.

Financial Information. We do not collect or store personal financial information; however, should a User choose to purchase any of our Products, financial transactions may be subject to the privacy policy of our third-party payment processors, including Stripe (https://stripe.com/privacy-center/legal).

 

Analytics Information: We use data analytics to ensure site functionality and improve the Products and our Web site. In order to do the same, we may collect general demographic information as well as the type of device you used to access the Web site and the date and time of your visit to the Web site. We do not link the information we store within the analytics software to any personally identifiable information that you submit. Our analytics are provided by SquareSpace and Memberspace.

Use of Your Information and Your Preferences

We may use your personally-identifiable information to process transactions; to provide and improve customer service administration; to personalize your User experience; to contact Users via e-mail or telephone; to respond to inquiries, and/or other requests or questions; to send company news, updates and other related info via our mailing list; and to facilitate registration for and use of our Products.

We may use your non-personally identifiable information to personalize your User experience; to improve customer service; to process transactions; to administer a contest, promotion, survey or other feature; to contact Users via email in order to send them information and updates pertaining to their orders; to respond to inquiries; and to send company news, updates and other related information.

Sharing Information with Third Parties

 

Born Together does not sell, rent or lease its customer lists to third parties. Born Together does shall your data with those third-parties who may be necessary to provide the Products and process your data, such as Stripe, our payment processor; SquareSpace, our Web host; Memberspace our membership account host; and Zoom, our conferencing host.

 

Born Together may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Born Together or the site; (b) protect and defend the rights or property of Born Together; and/or (c) act under exigent circumstances to protect the personal safety of users of Born Together, or the public.

 

Use of Cookies

The Born Together Web site may use “cookies” and other personalized advertising to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you purchase Products, a cookie helps Born Together to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Born Together website, the information you previously provided can be retrieved, so you can easily use the Born Together features that you customized.

Except for functional or session cookies, which are required for the operation of the Web site, you have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Born Together Products or websites you visit.

 

Security of your Personal Information

 Born Together secures your personal information from unauthorized access, use, or disclosure by restricting the same to management-only access.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. Please note that non-encrypted communication using email is not secure. Thus, we cannot guarantee data security in email communication and, therefore, recommend using physical mail for confidential information.

International Transfer

We operate globally so it is necessary to transfer your information internationally. In particular, your information will likely be transferred to and processed via servers located the United States. When your information is moved from your home country to another country, the laws and rules that protect your personal information in the country to which your information is transferred may be different from those in the country in which you live. For example, the circumstances in which law enforcement can access personal information may vary from country to country. 

To the extent that, you are a resident of the EEA, Born Together is deemed to transfer personal information outside of the EEA, we rely separately, alternatively, and independently on the following legal bases to transfer your information:  

 

Necessary for the performance of the contract. Born Together provides a voluntary service; you can choose whether or not you want to purchase or utilize the Products. However, if you want to purchase Products, you need to agree to our Terms of Service, which set out the contract between Born Together and its customers. As we operate in countries worldwide and may use technical infrastructure in a jurisdiction outside of your own to deliver the Products to you, in accordance with the contract between us, we need to transfer your personal information to the United States as necessary to provide the Products. Simply put, we cannot provide you with the Products and perform our contract with you without moving your personal information around the world.  

Children Under Thirteen; Notice to Minors

 

Born Together does not knowingly collect personally identifiable information from children under the age of thirteen. If we discover that a child under thirteen has provided us with personally-identifiable information, we will delete that child’s personally-identifiable information from our records. You are responsible for any and all account activity conducted by a minor under your account. 

 

In addition to protecting the privacy of children under age thirteen we are committed to protect the privacy of minors. Though neither our Web site nor our Products is not targeted to minors nor are they intended to be used by minors, if, for any reason a minor has shared information via our Web site and/or Products said minor may request and obtain removal of such information by contacting us at support@weareborntogether.com. Although we offer deletion capability, you should be aware that the removal of content may not ensure complete or comprehensive removal of that content or information provided.

Do Not Track Disclosure

 

Please note that while you may have the opportunity to opt-out of targeted advertising as discussed in the “How to Opt-Out” section above, and you may be able to control the use of cookies through your Web browser as described in the “Use of Cookies” section below, some Web browsers may also give you the ability to enable a “do not track” setting. This setting sends a special signal to the Web sites you encounter while Web browsing. This “do not track” signal is different from disabling certain forms of tracking by declining cookies in your browser settings, as browsers with the “do not track” setting enabled still have the ability to accept cookies. We do not respond to Web browser “do not track” signals at this time. If we do so in the future, we will describe how we do so in this Privacy Policy. For more information about “do not track,” visit http://www.allaboutdnt.org/.

 

Retention

Born Together will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active (i.e., for the lifetime of your Born Together account), as described in this policy, or as needed to provide the Products to you. If you no longer want Born Together to use your information to provide the Products to you, you may close your account. Born Together will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and as otherwise described in this policy. We also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for site safety and security, to improve site functionality, or we are legally obligated to retain them for longer time periods.

E-mail and Text Communications; How to Opt-Out

 

From time to time, Born Together may contact you via email or text for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Products, we may receive a notification when you open an email from Born Together or click on a link therein.

 

Please note that or marketing and promotional communications are opt-out. If you would like to stop receiving marketing or promotional communications via email from Born Together, you may opt out of such communications by clicking on the UNSUBSCRIBE link. You may opt out of text communication by responding “STOP” to texts from Born Together.

 

Email marketing campaigns published by us may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include but shall not be limited to: the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the User with more relevant content based around their activity.

 

Your Rights

You may benefit from a number of rights in relation to your information that we process. Some rights apply only in certain limited cases, depending on your location. If you would like to manage, change, limit, or delete your personal information, you can do so via your account settings or by contacting us. Upon request, Born Together will provide you with information about whether we hold any of your personal information.  By visiting your account settings, you can access, correct, change, and delete certain personal information associated with your account. In certain cases where we process your information, you may also have a right to restrict or limit the ways in which we use your personal information. In certain circumstances, you also have the right to request the deletion of your personal information, and to obtain a copy of your personal information in an easily accessible format. If you need further assistance, you can contact Born Together through one of the channels listed below under “Contact Information.” We will respond to your request within a reasonable timeframe.

 

If we process your information based on our legitimate interests as explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons. Where we use your data for direct marketing purposes, you can always object using the unsubscribe link in such communications or changing your account settings.

 

Withdrawing Consent

Where you have provided your consent, you have the right to withdraw your consent to our processing of your information. For example, you can withdraw your consent to email marketing by using the unsubscribe link in such communications or by changing your account settings. You can choose to withdraw your consent to our processing of your information at any time by closing your account and then emailing support@weareborntogether.com to request that your personal information be deleted, except for information that we are required to retain. This deletion is permanent, and your account cannot be reinstated.

Contact Information

 

Born Together welcomes your questions or comments regarding this Privacy Policy. If you believe that Born Together has not adhered to this Privacy Policy, please contact Born Together at: 

Address: 1135 SE Spokane, Portland, Oregon 97202

 

Email Address:  support@weareborntogether.com

Phone: +1 (503) 683-7374

If you live in the EEA, you may also file a complaint with your local data protection regulator.